BILLING POLICIES

Last Updated: October 6th, 2020

I. NET 30 Billing

Verdi Productions has a NET 30 billing policy. This provides our clients with 30 days to pay from the date of the invoice. Penalties will accumulate on accounts that have not followed the billing policies.

II. Late Payment Penalties

  • All accounts are NET 30
  • When you are late you will receive an automatic email notification on the 6th late day. You will be expected to get your payment sent within the next 9 days. In good faith I have built in a grace period of 15 days.
  • All future updates will be on hold on the 1st day late until payment has been received. If an update is requested, the person requesting the update would be notified that updates cannot be made until payment is received.
  • On the 15th day late you will receive another email notification. And at this time if hosting is part of your late payment your account could be suspended (temporarily disabled which includes web site & email) until payment is received.
  • On the 30th day late you will receive a service charge of 2% per month on that invoice until it has been paid.
  • After a late payment at any point your account could be changed to a retainer fee in that you pay before an update is made. This is an extremely common practice.
The above penalties are very lenient compared to what other companies have in their billing policy.

III. Payment Options

We offer clients the ability to pay via check, bank account transfer or with a credit card thru PayPal.

Pay via Check:
Verdi Productions
PO Box 331
Adelphia, NJ 07710

Pay with Bank Account Transfer:
Use the link in your emailed invoice to pay with this method

Pay with Credit Card thru PayPal
Please go to https://www.verdiproductions.com/pay-invoice/

Pay with Bill.com
Please send payment through your bill.com account.

IV. How To Keep Your Account Current

  • Pay your invoice on time.
  • Make monthly incremental payments (Contact Verdi Productions if you need to discuss this option).
  • Pay in advance. Similiar to a retainer fee. This will be used as payment against future invoices.
  • Contact me to see what we can do to make your billing cycle more efficient for you.

V. Web Sites

All new web sites fall under either 30/30/40 terms for larger projects or 40/60 terms for smaller projects. For larger projects 30% deposit, 30% after the design is approved and 40% is due at site completion. For smaller projects 40% is due up front and 60% is due at project completion. For both terms all payments must be paid in full before a site can be launched. No exceptions will be made to this policy.

VI. Web Site Updates

For all web site update requests we will provide these updates pending a clients account is in good standing. Once the updates are made an invoice will be created and sent to the client. These changes fall under the same NET 30 terms. Failure to have the invoice paid in time could result in having those changes removed and/or having future updates only posted online after payment is received.

VII. Web Hosting

Web hosting is one of the single most important services to keeping your web site online. Without web hosting your web site and email are not accessible. If you are using Verdi Productions web hosting services we have every right to temporarily shut down your account due to non-payment. This is a practice that all other web hosting companies use. All web hosting payments are due for the months prior to service. If your payment is late we do have every right to suspend your account on the 1st day. We are currently not charging a re-activation fee like most other web host companies have implemented.

VIII. Web Domains

You will be billed annually for your domain if you choose to have Verdi Productions purchase/renew your domains. It is our clients responsibility to pay their invoices on time in regards to domains. Failure to pay an invoice on time that has a domain on it, will result in your domain not being renewed until the invoice is paid. If a domain is lost it is the full responsibility of the client and Verdi Productions is not responsible in any way.

IX. Billing Errors

It is the clients responsibility to notify Verdi Productions if they feel that they were billed incorrectly. We will double check to make sure that the invoice is indeed incorrect. The client has 90 days from the due date to contact Verdi Productions regarding an incorrect invoice. If the invoice was already paid than the refund will be applied to a future invoice.

X. Changes to Policy

Verdi Productions reserves the right to change these terms of service at any time for any reason.

XI. Summary

Verdi Productions prides itself on providing personal services and being very timely in getting updates online for clients. In return our billing policy expects the same.

We Thank You For Your Business!